All orders are fulfilled Monday through Friday excluding weekends and holidays. Orders are shipped within 1-3 business days from the receipt of payment verification.
We are not responsible for unexpected shipping delays caused by circumstances related to the courier or the weather.
Please allow up to 5 business days for your order to be shipped during sales. Ex: Black Friday & Holiday sales.
All Domestic and international orders are shipped via USPS priority mail. For domestic orders we charge a flat rate of $10 USD and $40 USD for all international orders.
You will receive tracking information on the day your order is shipped. Please allow 24 hours for your tracking information to update.
Please exclude processing time when calculating your packages date of arrival. Delivery time starts 24 hours after your tracking information is received.
We are only able to ship to the address you indicate, please ensure that the address entered at checkout is correct.
Please Note: A signature is required upon delivery of ALL orders. Otherwise your order may be returned to us and you will be responsible for any further shipping fees.
International packages may require addition processing time.
1015 Designs is not responsible for addition shipping and/or customs charges incurred by customer when importing goods.
If package is returned to 1015 Designs due to unpaid charges, we will not issue a refund and reshipment charges will apply.
If the wrong address is entered at checkout and the package is returned back to us there will be a reshipment fee of $7 USD due prior to reshipment.
Once the item is shipped we are unable to make changes to shipping address. In this case, please contact USPS to make any address changes.
If your tracking information states delivered and you believe this to be an error. Please contact your local post office.
We do not manually input shipping addresses. Shipping addresses are exported from one database to another, please ensure shipping address is correct upon receiving order confirmation email.
If your tracking information states “notice left” please contact USPS to reschedule delivery before 14 days. Otherwise your item will be returned to us.
If an address error is made please email 1015 Designs within 5 hours of confirmation email. Once orders are processed for shipment no changes can be made.
You will be contacted via email when your rerouted package is delivered and processed into our warehouse.